Perspective clients like you often ask, "What is your success rate?" Anybody can formulate numbers to impress you, so we’ll answer your question differently... if your data physically exists on your hard drive and hard drive is spinning, we will get it back for you. We do not diagnose/repair mechanically failed hard drives.

Recovering your data requires two steps: a Diagnostic Test and the Recovery Phase.

The diagnostic test usually takes from 2 to 4 days and determines two points: whether your media has a mechanical failure or if the basic filing system has logical problems; after that we can tell you what data is recoverable.

Diagnostic test encompasses:

• Duplicating your media to prohibit further damage or data loss
• Analyzing your media to determine what data is recoverable
• Producing a complete listing of all recoverable data for you to view

The reason for producing a complete structure listing of all recoverable data for you to view is… prior to you making any further financial commitment, we want you to see what data is recoverable. If the data you are looking for isn’t recoverable, then you shouldn’t have to pay for it, right?

The recovery phase usually takes from 1 to 3 days and involves:

• Extracting data from your media
• Organizing your data into a useable directory structure format
• Storing your recovered data on CD’s or DVD's to be returned to you

We will try to recover from the following list of problem:

• Corrupt file systems
• Accidental format
• Viruses
• Deleted files
• Hard drives – not seen by your system
• Noisy hard drives
• Electrical failures
• Media corruption
• And much more…

If you feel like you needed your data back yesterday or if you are in a panic to see what data is recoverable, then our data recovery service is for you. Rest assured, that your media is being diagnosed and recovered 24 hours a day, non-stop, even on weekends, until your data is safely in your hands. Complete the Contact Form.

When you initially contact us, you need to provide the following three pieces of information in order to answer, "How much will it cost?":

• Type of media – Is your media a hard drive, floppy, usb device, etc.?
• Capacity of the media – How large is your media, not how much data is currently on your media?
• Type of operating system – With what operating system have you formatted your media?

Based on the information you provide us, you will be given a specific recovery quote.